Duration: 3 hours, Format: Hands-on Workshop with Live Demos and Practical Activities
About the Course
Government professionals are driving transformation across sectors—but often without the digital tools needed to fully capture, communicate, and scale their impact. Whether it’s producing timely reports, analysing complex data, or creating resources for citizens, public servants are expected to do more—with less time, and less support. This hands-on course introduces generative AI as a practical ally, helping participants work smarter, document better, and make faster, evidence-based decisions. From content creation and storytelling to Excel automation, data insights, and multilingual communication, this course is tailored for the unique needs of public sector work. You’ll explore leading tools like ChatGPT, Perplexity, DeepSeek, and Notebook LM, learn how to engineer prompts that deliver high-quality outputs, and create assets like AI-generated presentations and audio to support outreach and visibility. Most importantly, you’ll gain a practical AI toolkit that empowers you to save time, boost efficiency, and lead with clarity in an increasingly digital, data-driven world.
This isn’t just about learning new tools—it’s about staying relevant, effective, and visible in a system where digital fluency is fast becoming non-negotiable.
Who This Course is for: Government professionals and project staff involved in public service delivery, development projects, data analysis, communication, and documentation.
Workshop Schedule and Modules
Module 1: Understanding Generative AI and Prompting with Purpose
Introduction to Generative AI
What it is and why it matters now
What large language models (LLMs) actually work (in plain English)
Myths vs. realities: It’s not magic, it’s math
Overview of Leading Tools
ChatGPT: The adaptable assistant
Perplexity & DeepSeek: AI with citation and web integration
Notebook LM: Source-grounded research assistant
Live Demo
Prompt Engineering Basics
What is a “prompt” and why it’s everything
Structuring prompts for better outputs
Hands-on exercise
Module 2: Practical Applications for Public Sector Work
AI for Content Creation
Drafting reports, letters, citizen notices, and project documents
Transforming raw data into readable narratives
Hands on practice
AI for Excel and Data Tasks
Automating formulas and simplifying analysis
Asking AI to clean or interpret datasets
Live demo: AI-assisted Excel tasks in minutes
Evidence-Based Decision Making
Using AI to analyze policy documents and extract insights
Tools like Notebook LM for focused, document-grounded answers
Reality check: Bias, hallucination, and how to verify AI outputs
Prompting for Complex Tasks
Building “super prompts” for multi-step workflows
Roleplay prompting, chain-of-thought prompting
Module 3: Communication, Branding, and AI Outputs
Better Documentation and Visibility with AI
Turning project outcomes into compelling narratives
Writing case studies, summaries, and updates with AI assistance
Exercise: AI-generated “success story” from a basic project brief
Audio Generation for Outreach
Tools for text-to-speech with multilingual support
Creating short voice messages for beneficiary communication
Live demo: Generate a message in English and a regional language
Presentation Creation with AI
Tools for slide generation
Going from a prompt to a full presentation deck
Demo: Auto-generate a slide deck for a government scheme
Wrap-Up and Q&A
Key Takeaways: At the end of this course, the participants will:
i. Understand how generative AI works and what tools are available
ii. Learn to write effective prompts for practical outputs
iii. Use AI for content creation, data analysis, documentation, and presentations
iv. Gain confidence in integrating AI into real public sector workflows
v. Walk away with templates, examples, and a digital toolkit for continued use
